The WhatsApp Business API for healthcare allows hospitals to connect their internal software directly with patient conversations happening on WhatsApp. This means no separate app or account is needed for patients to interact with the hospital. Anantya.ai used the WhatsApp Business API for healthcare to build a bridge between a hospital's booking system and WhatsApp, keeping data accur... https://anantya.ai/blog/whatsapp-chatbot-for-hospitals-case-study/